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FIRE SAFETY, WITH A CLEAR WAY FORWARD.Birmingham & the surrounding area
BirminghamFire Safety Services

YOUR INFORMATION

Privacy Notice

How information is used when you browse this website or send a fire safety enquiry.

Last updated: 21 October 2026

Information You Provide

The enquiry form collects your name, email address, optional phone number, chosen service and message. It also identifies the website the enquiry came from and records your agreement to sharing the enquiry. Avoid including sensitive personal information or security details in your message.

Why The Information Is Used

Your information is used to receive and respond to your request, understand the service you need and discuss a possible quotation. Technical information such as request times, browser details and network addresses may be processed to protect the form from misuse and diagnose delivery problems.

Sharing An Enquiry

Enquiries may be passed to a suitable local fire safety firm so that it can respond to your request. Your agreement is asked first using the required checkbox on the form. A firm that responds should identify itself and provide its own privacy information where relevant.

Service providers supporting website hosting and enquiry delivery may process information for those purposes. Enquiry information is not used to sign you up to a marketing mailing list through this form.

Basis For Processing

Your request is used to take steps towards a service you have asked about. Sharing with a local firm is based on the agreement you give in the form. Protecting the website and investigating abuse supports the legitimate interest in operating a secure enquiry service.

Retention And Security

Information should be retained only for as long as needed to handle the enquiry, manage necessary follow-up and meet applicable record-keeping duties. Access should be restricted to people who need the information for those purposes. The retention arrangements of a responding firm are set out in its own privacy information.

Your Choices And Rights

You may ask about access to your personal information, correction of inaccurate details, deletion or restriction, and object to relevant processing where the law allows. You may withdraw agreement to future sharing, although this cannot undo a transfer already made with your agreement.

Use the contact form and choose “Not sure yet” to make a privacy request. Start your message with “Privacy request” and provide enough detail to locate your enquiry, without adding sensitive identity documents. The matter can then be directed to the party holding the relevant information.

You can also raise concerns with the Information Commissioner’s Office. The responding firm should explain its own handling of any request concerning information it holds.

Cookies And External Services

This static website does not set analytics or advertising cookies in its page code. It loads the Manrope font from Google Fonts, which involves a connection to Google’s servers and transfer of technical request data such as your network address. Your browser may instead use a fallback font if the font service is unavailable.

External reference links take you to websites with their own privacy practices. The enquiry endpoint and hosting service may keep operational logs for delivery and security.

Updates To This Notice

This notice may change when enquiry handling or website features change. The date above identifies the current text. Review it before sending an enquiry if you want to check how your information will be used.